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Kerl Commock: I started with Balboa through a friend. We worked together in Texas, and she was working with Balboa and called to recommend me to work as a travel agent. I’ve been a travel agent for 32 years. I’ve done just about everything in the industry. I started off with vacation. I’ve done military—my husband is in the military so I worked on a military base. I’ve done student travel; I used to work at a travel agency at American University. And now, I do corporate.